Ivinson Memorial Hospital Advises Patients on Security Incident Involving Contracted Vendor

FOR IMMEDIATE RELEASE

Contact:          Kendle Dockham, Marketing Manager
Telephone:    307-755-4602
Address:         255 N. 30th Street
Email:             kdockham@ivinsonhospital.org

Ivinson Memorial Hospital Advises Patients on Security Incident Involving Vendor

Laramie, WY – Ivinson Memorial Hospital announced today that some of their patients will be receiving letters in the coming days to notify them of a security incident involving a web server belonging to a vendor that provides website services to IMH.

FastHealth, a contracted website vendor, determined that an unauthorized third party altered code on their web server that was designed to capture patient billing and health-related information as it was being entered onto online patient web forms.

The incident did not affect all of IMH’s patients. It only affected those patients that submitted a payment through the online bill-pay platform or completed online New Patient intake forms from January 14, 2016 to December 20, 2016, which may have included certain patient demographic and credit card information provided by or on behalf of IMH’s patients during that time.

Ivinson Memorial Hospital was informed of this data breach on May 15, 2017 and has been working diligently with FastHealth to determine the best methods to rectify this unfortunate situation. At this time, FastHealth and Ivinson Memorial Hospital are unaware of any inappropriate use of the information that may have been accessed on the FastHealth server and FastHealth has verified that they have taken all necessary corrective actions, including the removal of the potentially malicious code from its web servers.

Ivinson Memorial Hospital has worked with FastHealth to establish a dedicated call center to answer any questions the affected individuals may have. In addition, eligible individuals will be offered one year of free credit monitoring and identity theft protection services through Experian.

To help prevent something like this from happening again in the future, we have removed the bill-pay option on our website and Ivinson Memorial Hospital will continue to take steps to protect our patients. If you have any questions regarding if you were in-fact impacted by this breach, please call. 1-844-534-0814, Monday through Friday, from 9 a.m. to 9 p.m. EST.

If you need to speak with our compliance department at the hospital please call  307-755-4557.

Ivinson Memorial Hospital deeply regrets any concerns this incident may have caused our patients.

Ivinson Memorial Hospital is a 99-bed, non-profit community hospital dedicated to providing high quality healthcare services to the residents of Albany County since 1917. Services include emergency, behavioral health, cardiac rehabilitation, cardiopulmonary, rehabilitation, medical care, surgical care, intensive care, dialysis, extended and family care, as well as a Cancer Center and Diabetes Clinic. Ivinson Memorial Hospital is affiliated with the University of Colorado Health.  IMH is fully accredited and meets all standards of the Joint Commission (an independent, not-for-profit organization). IMH is also accredited by the Centers for Medicare and Medicaid Services.

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IMH Explores Options to Change its Operating Structure

For Immediate Release

Contact:               Kendle Dockham, IMH Marketing Manager
Telephone:         307 755-4602
Address:              255 North 30th Street
Email:                   KDockham@ivinsonhospital.org

Ivinson Memorial Hospital Explores Options to Change its Operating Structure

Laramie, WY. (January 25, 2017) Ivinson Memorial Hospital Board of Trustees has voted to begin exploring options to change the hospital’s operating structure from a District Hospital to a 501(c)(3) non-profit hospital.  All Trustees agreed that because IMH is in a position of strength, now is the time to consider options that are in the best interest of the community, physicians, and hospital employees.

The proposal will involve a process that is expected to take several months. The impetus to consider alternative options began as the result of an assessment conducted in 2015 by the American Hospital Association (specifically the AHA Center for Healthcare Governance), many working sessions, and the advice of consulting firms who completed comparison studies of similar sized hospitals in the region. The IMH Board of Trustees took the next step and created a governance committee which included members of the community. After much research and consideration over the past year, the IMH Governance Committee recommended that the Board of Trustees begin to pursue an alternative governance structure.

Future challenges posed by the rapidly changing healthcare environment prompted this proposed change so that Ivinson better positions itself to handle the evolving demands facing rural hospitals. IMH Board of Trustees president Guy Warpness stated, “There are many challenges ahead for rural hospitals, in particular, the move away from fee-for-service to value-based reimbursements, as well as expected funding cuts from Medicaid and Medicare. To be able to weather the future changes in health care, Ivinson will need to be more nimble in order to respond to the new market realities while continuing to improve the quality of care IMH provides.”

Over the next few months the Board will further evaluate the structure and seek approval of the County Commissioners, as required by Wyoming State law.  Employee forums, meetings with local physicians, community feedback sessions, and a public link found at www.ivinsonhospital.org  has been established to help answer questions and provide further information.


Ivinson Memorial Hospital is a 99-bed, non-profit community hospital dedicated to providing high quality healthcare services to the residents of Albany County since 1917. Services include emergency, behavioral health, cardiac rehabilitation, cardiopulmonary, rehabilitation, medical care, surgical care, intensive care, dialysis, extended and family care, as well as a Cancer Center and Diabetes Clinic. Ivinson Memorial Hospital is affiliated with the University of Colorado Health.  IMH is fully accredited and meets all standards of the Joint Commission (an independent, not-for-profit organization). IMH is also accredited by the Centers for Medicare and Medicaid Services.

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Ivinson Memorial Hospital Recognized for Patient Safety & Quality of Care

 

Laramie, WY. (October 31, 2016) –  Patient safety and quality of care are top priorities at Ivinson Memorial Hospital and this commitment to continuous improvement was recognized with a letter grade of B by the Leapfrog Group.

The Leapfrog Group is an independent, non-profit national organization that uses 30 evidence-based measures of patient safety to rank hospitals on a grading scale based on patient safety, quality, and efficiency practices.

Healthcare scores are becoming the standard that guides patients in their selection of quality healthcare services. This trend toward accountability measurement is an outgrowth of CMS and other agencies to improve quality and to use evidence-based practices to improve healthcare services across the nation.

“We have worked hard to create a culture of safety and to implement best practices in all departments at Ivinson. Earning this score recognizes our steady focus on achieving the highest standard of care for our patients,” said Doug Faus, Chief Executive Officer of Ivinson Memorial Hospital. We understand that people have a choice on where they receive their healthcare and safety and quality of care is part of that decision.”

The Hospital Safety Score is fully transparent, offering complete details on the methodology and data used in determining the presented grades. More information can be found on their website at www.hospitalsafetyscore.org.

Ivinson Memorial Hospital is a 99-bed, non-profit community hospital dedicated to providing high quality health care to the residents of Albany County since 1917. IMH offers inpatient/outpatient medical, surgical, specialty, and provider healthcare services.  IMH is affiliated with the University of Colorado Health.

 

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Extended Care Facility Earns Top Nursing Home Quality Award

Laramie, WY (September 21, 2015) – Ivinson Memorial Hospital Extended Care Facility received a Nursing Home Quality Award from Mountain-Pacific Quality Health, designated by the Centers for Medicare & Medicaid Services (CMS) as the Quality Innovation Network-Quality Improvement Organization for Wyoming, during the LeadingAge Wyoming Annual Meeting in Cheyenne on September 7, 2016. Ivinson Memorial Hospital Extended Care Facility received the Quality of Excellence Award for outstanding performance in providing excellent care. Awardees were required to be in good standing with Wyoming’s regulatory agency for licensing and certification, the Office of Healthcare Licensing and Survey, and had to achieve a National Nursing Home Quality of Care Composite score of 6.0 or lower at least one time during 2015. The Composite score is a system created by CMS to assess quality of care in long-term care facilities and is based on 13 quality measures—the lower the score, the better. The award also recognizes Ivinson Memorial Hospital Extended Care Facility’s strong leadership support for providing quality care. The Quality of Excellence Award is the highest level of Nursing Quality Awards, and Ivinson Memorial Hospital Extended Care Facility was one of nine Wyoming long-term care facilities to meet the qualifications. For more information about Ivinson Memorial Hospital Extended Care Facility’s quality improvement efforts or about this award, contact Chris Hogan.

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Ivinson Hospital Receives Honors

IVINSON MEMORIAL HOSPITAL (IMH) HONORED IMH Receives Awards from the Office of the Governor and Mountain-Pacific Quality Health

Laramie, WY (September 14, 2015) – Ivinson Memorial Hospital has recently been honored by receiving two awards. One from the Wyoming Office of the Governor for the Champion in Medicine and Suicide Prevention Award, and the other from Mountain-Pacific Quality Health for IMH’s Commitment to Quality Award. Ivinson Memorial Hospital will receive the Governor’s award September 27, 2016 at the Governor’s Symposium on Suicide Prevention. This award recognizes IMH as the first to respond to the statewide suicide prevention challenge. IMH successfully trained over 200 medical staff members in suicide screening, triage, and prevention in less than ten weeks. Mark Holder, Director – IMH Behavior Health Services will also be recognized as the ‘Internal Champion’ at the Symposium.

Mountain-Pacific Quality Health notified IMH of its award in August 2016 and recognizes IMH’s commitment to quality patient care. The 2016 Hospital Quality Award honors a hospital for its continued efforts to meet engagement expectations of patients and families, top performance on quality indicators, and system changes. IMH was honored with this award based on several criteria from the Centers for Medicare and Medicaid, the National Healthcare Safety Network, the Wyoming State Survey Agency and the Office of Healthcare licensing and Survey. It also takes data from the patient experience of care as posted on Medicare Hospital Compare Quality of Care. Mountain-Pacific Quality Health is a nonprofit corporation that began in 1973 and supports innovation in health care systems in the Mountain-Pacific region of the U.S.